Pengaruh Ancaman Covid-19 yang Dirasakan terhadap Kepuasan Kerja pada Karyawan Perusahaan X di Jakarta
Abstract
Perceptions of perceived covid-19 threat and job stress can affect job satisfaction and counterproductive work behavior among employees, therefore this study aims to examine the effect of the perceived covid-19 threat, job stress, job satisfaction on counterproductive work behavior among Hammer employees in Jakarta. Respondents from this study used a total sample of 167 respondents who worked at the Hammer Jakarta showroom. Sampling in this study used a non-probability sampling method with a purposive sampling approach. Whereas in testing the hypothesis using an analysis tool in the form of a Structural Equation Model (SEM). The results of testing the hypothesis in this study indicate that the perceived covid-19 threat has a positive effect on job stress, job stress has a negative effect on job satisfaction, job stress has a positive effect on counterproductive work behavior, job satisfaction has a negative effect on counterproductive work behavior. The implications for HR managers are that they are expected to always pay attention to the working environment conditions within the company, pay attention to the perceived covid-19 threat and job stress on employees, increase job satisfaction and prevent counterproductive work behavior.
Keywords
Full Text:
PDF (Bahasa Indonesia)References
Adamopoulos, I. P., & Syrou, N. F. (2022). Associations and correlations of job stress, job satisfaction and burn out in public health sector. European Journal of Environment and Public Health, 6(2), 1–9.
Afsheen Fatima, Qureshi Muhammad Atif, Adeel Saqib, & Ali Haider. (2012). A path model examining the relations among organizational injustice, counterproductive work behavior and job satisfaction. International Journal of Innovation, Management and Technology, 3(6), 697–701.
Anees, R. T., Heidler, P., Cavaliere, L. P. L., & Nordin, N. A. (2021). Brain drain in higher education. the impact of job stress and workload on turnover intention and the mediating role of job satisfaction at universities. European Journal of Business and Management Research, 6(3), 1–8.
Cheng, S. C., & Kao, Y. H. (2022). The impact of the COVID-19 pandemic on job satisfaction: A mediated moderation model using job stress and organizational resilience in the hotel industry of Taiwan. Heliyon, 8(3), 1–8.
Dodanwala, T. C., & Santoso, D. S. (2021). The mediating role of job stress on the relationship between job satisfaction facets and turnover intention of the construction professionals. Engineering, Construction and Architectural Management, 29(4), 1777–1796.
E
milisa, N., Wiguna, P. A., & Simangunsong, A. (2017). Keterkaitan proses manajemen pengetahuan dengan kinerja kerja yang dimediasi oleh kinerja manajemen pengetahuan: bukti empiris pada perusahaan penyalur tenaga kerja indonesia (TKI). Jurnal Manajemen Dan Pemasaran Jasa, 10(1), 117–128.
Fahmi Ilmiati, B., Handayani Rinuastuti, B., Edy Herman Mulyono, L., Furkan, L. M., & Kunci Abstrak, K. (2022). Pengaruh perceived threat dan perceived efficacy terhadap intention to comply preventive behavior dalam pemasaran sosial Covid-19. Jurnal Sosial Ekonomi Dan Humaniora, 8(2), 183–192.
Hastuti, D., & Sunargo. (2019). Mengatasi perilaku kerja kontraproduktif melalui peran integratif politik organisasional dan kecerdasan emosional pada era revolusi industri 4.0. Jurnal Paradigma Ekonomika, 14(2), 45–54.
Heru, M., & Santoso, B. (2019). Pengaruh stres kerja dan lingkungan kerja terhadap kinerja karyawan pada pt.industri kemasan semen gresik (IKSG) jenu tuban. Jurnal Penelitian Ilmu Manajemen, 4(2), 975–986.
Hinojosa-López, J. I. (2022). The mediating role of job satisfaction between quality in work factors and work engagement. RAE Revista de Administracao de Empresas, 62(4), 1–19.
Hu, X., & Subramony, M. (2022). Understanding the impact of COVID-19 pandemic on teleworkers’ experiences of perceived threat and professional isolation: The moderating role of friendship. Stress and Health, 1–13.
Instone, K. (2012). Counterproductive Work Behavior. White paper. Auckland, New Zealand: University of Auckland.
Irawanto, D. W., Novianti, K. R., & Roz, K. (2021). Work from home: Measuring satisfaction between work–life balance and work stress during the covid-19 pandemic in indonesia. Economies, 9(3), 1–13.
Johan, A. P., & Yusuf, A. (2022). Counterproductive work behavior, job stress, trait emotional intelligence and person organization fit among employees of leasing industry in Indonesia. Intangible Capital, 18(2), 233–246.
Liang, H., Liu, T., Yang, W., & Xia, F. (2022). Persepsi dampak pandemi covid-19 terhadap stres kerja pekerja konstruksi. Jurnal Internasional Dari Penelitian Lingkungan Dan Kesehatan Masyarakat, 19(16), 1–14.
Mahd, S., Ibrahim, M., & Armia, S. (2018). The role of negative emotions on the relationship of job stress and counterproductive work behavior (research on public senior high school teachers). International Journal of Asian Social Science, 8(2), 77–84.
Nelson, Novalia, & Nur HIdayah. (2021). Analisis perbandingan penjualan offline dan whatsapp blast di masa pandemi Covid-19 (Study kasus di Showroom Perusahaan X Mall Boemi Kedaton). Prosiding Seminar Nasional Ekonomi Dan Bisnis Ke-I , 54–60.
Nemțeanu, M. S., Dinu, V., Pop, R. A., & Dabija, D. C. (2022). Predicting job satisfaction and work engagement behavior in the covid-19 pandemic: a conservation of resources theory approach. E a M: Ekonomie a Management, 25(2), 23–40.
Novita, D. W., Yona, M., & Hadi, M. A. (2020). Pengaruh komitmen, stres kerja dan disiplin kerja terhadap kinerja karyawan pada PT Matahari departemen store the effect of commitment, work stress and discipline of work on employee performance in PT Matahari departement store. equilibiria, 1–9.
Potter, E. C., Tate, D. P., & Patterson, C. J. (2021). Perceived threat of COVID-19 among sexual minority and heterosexual women. Psychology of Sexual Orientation and Gender Diversity, 8(2), 188–200.
Purnomo, P., & Palupi, M. S. (2017). Pengembangan tes hasil belajar matematika materi menyelesaikan masalahyang berkaitan dengan waktu, jarak dan kecepatan untuk siswa kelas v. Jurnal Penelitian (Edisi Khusus PGSD), 20(2), 151–157.
Abdul Rahim, A. R., Shabudin, A., & Mohd Nasurdin, A. (2016). Effects of job characteristics on counterproductive work behavior among production employees: Malaysian experience. International Journal of Business and Development Studies, 8(1), 117-139.
Shahzad, F., Du, J., Khan, I., Fateh, A., Shahbaz, M., Abbas, A., & Wattoo, M. U. (2020). Perceived threat of covid-19 contagion and frontline paramedics’ agonistic behaviour: Employing a stressor–strain–outcome perspective. International Journal of Environmental Research and Public Health, 17(14), 1–22.
Tulus Hasudungan, S. (2021). Komunikasi kepemimpinan bisnis ritel di masa pandemi Covid-19 (Studi kasus di PT Home Center Indonesia). Jurnal Ilmu Komunikasi Politik Dan Komunikasi Bisnis, 5(2), 129–139.
Turnšek, M., Brumen, B., Rangus, M., Gorenak, M., Mekinc, J., & Štuhec, T. L. (2020). Perceived threat of COVID-19 and future travel avoidance: Results from an early convenient sample in Slovenia. Academica Turistica, 13(1), 3–19.
DOI: https://doi.org/10.17509/manajerial.v22i1.52954
Refbacks
- There are currently no refbacks.
Copyright (c) 2023 Universitas Pendidikan Indonesia (UPI)
![Creative Commons License](http://licensebuttons.net/l/by-sa/4.0/88x31.png)
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Jurnal Manajerial is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
View My Stats