Customer Based Brand Equity Strategy Dan Integrated Marketing Communication Pada Usaha Mikro, Kecil dan Menengah
Abstract
ABSTRAK
Mayoritas Unit Usaha Mikro, Kecil dan Menengah belum memiliki brand untuk mendapatkan pelanggan sebagai salah satu sarana pemasaran. Produk yang bagus tanpa kekuatan dari brand dan strategi pemasaran yang efektif akan berakhir dan tidak akan tersimpan dengan baik di ingatan konsumen. Penelitian ini akan dikaji secara kualitatif dengan menggunakan metode deskriptif. Dalam penelitian ini tahapan yang dilakukan yaitu dengan melakukan wawancara secara mendalam pada setiap narasumber sehingga akan didapatkan sebuah rumusan penyusunan strategi pemasaran branding dan strategi komunikasi pemasaran agar dapat menarik perhatian konsumen. Adapun responden dalam penelitian ini adalah para pelaku UMKM yang sedang berkembang di Bandung, Jawa Barat. Dalam pengembangan brand untuk Usaha Mikro, Kecil & Menengah diperlukan penggabungan antara peran manejemen brand dalam organisasi sebagai faktor internal dan brand recognition sebagai faktor eksternal. Proses membangun brand yang kuat dapat mengubah bisnis dari pelaku Usaha Mikro, Kecil & Menengah menjadi pelaku Usaha dengan brand besar yang sukses.
Keywords : Customer Based Brand Equity, Integrated Marketing Communication, Usaha Mikro, Kecil & Menengah
Keywords
Full Text:
PDFReferences
Aaker, D. A., (1996). Managing Brand Equity : Capitalizing on the Value of Brand, The Free Press, New York
Bailey, R. and Ball, S., (2006). An Exploration of the Meaning of Hotel Brand Equity”, The Service Industries Journal, Vol. 26, No. 1, pp. 15-38
Becherer, R. C., Halstead, D., Hayries, Paula (2003). Marketing Orientation in SMEs: Effect of the Internal Environment, New England Journal of Entrepreneurship, Vol. 6, pp. 21-13.
Belch, George E., Belch, Michal, A., (2009). Advertising and Promotion : An Integrated Marketing Communication Perspective, 8th Edition. New York: Pearson Education
Berthon, P., Hulbert, J.M., & Pitt, L.F. (1999). Brand Management Prognostications. Sloan Management Review, pp. 53-65
Carson, D.J., (1995). The Evolution of Marketing in Small Firms, European Journal of Marketing, Vol. 19, No. 5, pp. 7-16
Duncan, Tom., (2008). Principles of Advertising and IMC. Boston. McGraw Hill.
Durianto, D., Sugiarto, & Sitinjak, T. (2004), Strategi Menaklukkan Pasar Melalui Riset Ekuitas dan Perilaku Merek. Jakarta : PT. Gramedia Pustaka Utama.
Edelman, D.C., Silverstein, M.J., & Chapuis, J., (1993). Total Brand Management. www.bostonconsultinggroup.com
Fatimah, H. S., Moh. Tajuddin, R., & Shakir, Z. A., (2015). Creating Resilient SME Through Brand Identity (Case Study of Bumiputera Fashion Entrepreneurs in Malaysia). International Academic Research Journal of Social Science, Vol. 1, No. 2, pp. 264–282
Gelder, S.V. (2005). Global Brand Strategy. London: Kogan Page
Gil, R.B.,Andres, E.F, and Salinas, E.M. (2007), Family as a Sources of Consumer Brand Equity, Journal of Product & Brand Management, Vol. 1, No. 3, pp. 188-199
Gronroos, C. (1997). From Marketing Mix to Relationship Marketing : Towards a Paradigm Shift in Marketing. Management Decision, Vol. 35, No. 3/4, pp. 322
Hill, J., (2001). A Multi Dimensional Study of Key Determinant of Effectivity SME Marketing, International Journal of Entrepreneur Behavious & Research, Vol. 7, No. 5, pp. 171-204
Horan, G., O’Dwyer, M., Tiernan, S., (2011). Exploring Management Perspectives of Branding in Service SMEs. Journal of Services Marketing, Vol. 25, No. 2, pp. 114–121
Kapferer, Jean-Noel., (2008). New Strategic Brand Management: Creating And Sustaining Brand Equity Long Term 4th Edition. London and Philadelphia: Kogan Page Limited
Kayaman, Ruchan., Arasli, Huseyin., (2007). Customer Based Brand Equity : Evidence From the Hotel Industry, Managing Service Quality, Vol. 17, No. 1, pp. 92-109
Keiningham, T. L., Vavra, T. G., Aksoy, L., & Wallard, H. (2005). Loyalty Myths. John Wiley & Sons Inc.
Keller, K.L., (2003). Strategic Brand Management : Bilding, Measuring and Managing Brand Equity, 7th Edition Upper Saddle River, NJ: Pearson Educational International
Kim, H., Kim, W.G. (2005). The Relationship Between Brand Equity and Firms Performance in Luxury Hotels and Restaurant, Tourism Management, Vol. 26, pp. 549-560
Kotler, Philip., Keller, Kevin Lane., (2008). Manajemen Pemasaran, Jilid 1, Erlangga, Jakarta
Krake, Frank B.G.J.M, (2005). Successful Brand Management in SMEs: A New Theory and Practical Hints, The Journal of Product and Management, Vol. 14, pp. 233-228
Merrilees, B., Miller, D., Herington, C., (2009). Antecedents of Resident’s City Brand Attitudes, Journal Of Business Research, Vol. 63, No. 3
Mitchell, R., Hutchinson, K., Quinn, B., (2013). Brand Management in Small and Medium-Sized (SME) Retailers : A Future Research Agenda. Journal of Marketing Management, Vol. 29, No. 11–12, pp. 1367–1393
Pages, Y., (2001). Building Customer Loyalty. Solutions, pp. 2–5
Prasad, K., Dev, C.S., (2000). Managing Brand Equity : A Customer-Centric Framework for an Assessing Performance, Cornell Hotel & Restaurant Quaterly, Vol. 41, No. 3, pp. 22-31
Rahab, (2009). Penerapan Manajemen Merek Pada Usaha Kecil & Menengah (UKM), Jurnal Bisnis dan Ekonomi, Vol. 16, No. 1, pp. 16-25
Rampl, L. V., & Kenning, P., (2014). Employer Brand Trust and Affect : Linking Brand Personality to Employer Brand Attractiveness. European Journal of Marketing, Vol. 48, No. 1, pp. 218–236
Retnawati, Berta Bekti., (2003). Strategi Penguatan dan Revitalisasi Merek Menuju Pengelolaan Merek Jangka Panjang. Jurnal Usahawan, Vol. XXXII, No. 7, pp. 6-12
Robertson, R. (1992). Globalization: Social Theory and Global Culture. London: Sage
Rufaidah, P., (2015). Branding Strategy Berbasis Ekonomi Kreatif : Triple Helix VS Quadruple Helix, Padjadjaran,University
Salehi, A., & Roshandel Arbatani, T., (2013). Is Branding Always Beneficial ? A Meta Analysis of the Relationship Between Branding and Performance in SMEs. Advances in Environmental Biology, Vol. 7, No. 14, pp. 4682–4688
Sarwono, H. A., (2015). Profil Bisnis Usaha Mikro, Kecil Dan Menengah (UMKM), Bank Indonesia Dan LPPI, pp. 5–57
Schultz, D.E., Bames, B.E. (2000). Strategic Brand Communication Campaigns. Illionis : NTC Business Books
Setiawati, Sri Dewi., Retnasari, Maya., Fitriawati, Diny., (2019). Strategi Membangun Branding Bagi Pelaku Usaha Mikro Kecil Menengah, Jurnal Pengabdian Kepada Masyarakat BSI, Vol. 2, No. 1, pp. 125-136
Stephen, A. T., (2016). The Role of Digital and Social Media Marketing in Consumer Behavior. Current Opinion in Psychology, Vol. 10, pp. 17–21
Storey, John., (2009). Cultural Theory and Popular Culture : An Introduction(5th Edition)”. Inggris: Pearson Longman.
Susanto, A.B., Wijanarko, Hilmawan., (2004). Power Branding : Membangun Merek Unggul & Organisasi Pendukungnya. Jakarta : PT. Mizan Publika Jakarta
UURI, (2001). Merk, Undang-Undang Republik Indonesia Nomor 15, Sekretaris Negara Republik Indonesia, Jakarta
Wisnu., Hermawan, Asep., (2011). Pengaruh Perceived Quality Terhadap Kesetiaan Merek & Citra Merek, Jurnal Manajemen dan Pemasaran Jasa, Vol. 4, pp. 39-50
Wong, Ho. Yin., Merrilees, B., (2005). A Brand Orientation Typology for SMEs : A Case Research Approach. Journal of Product and Brand Management, Vol. 14, No. 3, pp. 162-155
DOI: https://doi.org/10.17509/jimb.v11i2.28714
Refbacks
- There are currently no refbacks.
View My Stats