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Viany Revita Wijaya Universitas Kristen Petra Indonesia
Program Studi Manajemen Perhotelan, Fakultas Bisnis dan Ekonomi, Universitas Kristen Petra, Surabaya
Grace Irene Warouw Universitas Kristen Petra Indonesia
Sienny Thio Universitas Kristen Petra Indonesia
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eISSN : 2654-4687
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